FAQ

Frequently Asked Questions

Everything you need to know about selling your vehicle to us.

All frequently asked questions

  • How quickly can you collect my vehicle?

    In most cases, we can collect the same day you accept our offer. We cover Farnham, Aldershot, Alton, Four Marks, Selborne, and the wider Hampshire area.

  • Do you buy cars that aren't running?

    Absolutely. We buy vehicles in any condition — running, faulty, damaged, or scrap. Non-runners and MOT failures are no problem.

  • How do I get paid?

    Payment is made instantly when we collect your vehicle. We offer bank transfer or cash, whichever you prefer.

  • Are there any hidden fees?

    No. Our service is completely free — free valuation, free collection, and no admin fees. The price we quote is the price you get.

  • Do I need the V5C logbook?

    Having the V5C makes things smoother, but we can still buy your vehicle without it. We'll handle the DVLA paperwork for you.

  • What types of vehicles do you buy?

    Cars, vans, trucks, SUVs, 4x4s, and motorbikes. Any make, any model, any age, any condition.

  • How is the price calculated?

    We consider the vehicle's make, model, age, condition, mileage, current market demand, and scrap metal prices to give you a fair, competitive offer.

  • Can I sell a car that's on finance?

    Yes, but you'll need to settle the outstanding finance first. We can advise you on how to do this.

  • Do I need to be present for collection?

    Yes, we need the registered keeper (or an authorised person) to be present to sign paperwork and hand over the keys.

  • What areas do you cover?

    We cover all of Hampshire including Farnham, Aldershot, Alton, Four Marks, Selborne, and surrounding areas. Contact us to check if we cover your location.